Privacy Policy

LollaPay ("us", "we", or "our") operates the www.lollapay.com website and the mobile application (hereinafter referred to as the "Service").

This privacy policy ("policy") will help you understand how LollaPay ("us", "we", "our") uses and protects the data you provide to us when you visit and use www.lollapay.com

This Policy defines the requirements to ensure compliance with the applicable data privacy laws and regulations applicable to LollaPay’s collection, use, and transmission of Personal Data for information collected by us on our website.

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

We are collecting your data for several reasons:

  • Your IP address.
  • Your contact information
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about with your prior consent.
  • To manage Your requests: To attend to and manage Your requests to Us.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

When you use the Services, certain information may be shared with other users and the public. For example:

  • With our Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
  • To comply with the law: We may share information in response to a request for information if we believe disclosure is in accordance with or required by, any applicable law, regulation, legal process, or governmental request, including, but not limited to, meeting national security or law enforcement requirements.
  • In an emergency: We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.
  • To enforce our policies and rights: We may share information if we believe your actions are inconsistent with our user agreements, rules, or other LollaPay policies, or to protect the rights, property, and safety of ourselves and others
  • With other users: When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your Consent: We may disclose Your personal information for any other purposes with strict compliance to data protection.

Retention of Your Personal Data

  1. The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
  2. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

  1. Your information, including Personal Data, is processed at the Company's operating offices and in any other places where our offices are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.
  2. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
  3. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  1. Comply with a legal obligation
  2. Protect and defend the rights or property of the Company
  3. Prevent or investigate possible wrongdoing in connection with the Service
  4. Protect the personal safety of users of the Service or the public
  5. Protect against legal liability

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Ads and Analytics Partners

We may partner with third-party advertisers, ad networks, and analytics providers to deliver advertising and content targeted to your interests and to better understand your use of the Services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please Contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Safeguarding and Securing the Data

LollaPay is committed to securing your data and keeping it confidential. LollaPay has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which helps us safeguard all the information we collect online.

Technical and organizational security measures implemented by LollaPay.

Governance

  • Dedicated security person.
  • Corporate security policy & procedures.
  • Corporate change management process.

Infrastructure

  • Network-based IDR
  • Event logging
  • Server hardening process
  • Anti-virus infrastructure.

Audit/compliance

  • PCI DSS certificate
  • Monthly vulnerability scan (Internet-facing servers)
  • Internal audit (user, systems, security control)
  • Policy and procedure are reviewed annually.

Vendor management.

  • Current vendor support agreement.

Changes to Our Privacy Policy

We post all changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Services on this privacy policy to check for any changes. We are committed to the security and the protection of your personal information and we will not materially change our policies and practices to make them less protective of your personal information collected in the past without your consent.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By visiting this page on our website: www.lollapay.com
  • By sending us an email: